Office 365 Root Site Collection Bug

by Cory Peters on December 29, 2011 in Blog, Office 365 Grid with 2 Comments

Just a quick tip here.

You cannot use the Publishing Portal to create root site collections in Office 365. According to Microsoft support this option may be removed in the future as the site collection provisioning process hangs.

If you do happen to accidently use the Publishing Portal as your root site collection then you will need to open a ticket with Microsoft support and have that escalated to the operations team so that they can delete the site collection for you.

Cory Peters

I'm a public speaker and the Chief SharePoint Architect for Eastridge Technology, a Microsoft Gold Competency Partner in Winston-Salem, NC. I focus on the SharePoint platform with a specialty in Information Architecture, Internet Facing and Mobile applications.

Tagged: Best Practices, Bug, Errors, Office 365, Office 365 Grid, SharePoint 2010, Tip

2 Comments on "Office 365 Root Site Collection Bug"

Jasper Oosterveld says:

December 30, 2011 at 6:51 am

Hi,

Is this really true? I am amazed if this won’t be supported anymore.
Cory Peters says:

January 19, 2012 at 9:42 am

That’s what I was told over the phone by Microsoft Office 365 support. You can still reach the same goal by starting with another template and turning on publishing and creating sub sites but let’s hope they just fix it rather than disable it.